Contact Us

Have questions, feedback, or need
assistance with NurGuide AI?

Our support team is here to help you with app-related queries, technical issues, account questions, and general support.
NurGuide AI is an AI-powered platform designed to provide a simple, secure, and intelligent user experience. We value your feedback and
continuously work to improve our technology and services.

Get in Touch

If you need help, please fill out the contact form below or email us. We will review your message and respond as soon as possible. For support inquiries, feature suggestions, or reporting issues, contact our team and we will be happy to assist you.

Contact Us
Everything You Need to Know About NurGuide AI

Frequently Asked Questions

LINE

NurGuide AI is an all-in-one Islamic mobile app powered by artificial intelligence. It provides Muslims with instant, authentic guidance grounded in the Quran and Sunnah, alongside practical daily tools like prayer times, Qibla direction, duas, Hajj and Umrah guidance, Tasbeeh counter, and a full Quran reader with audio.

It is available on App Store and Google Play.

NurGuide AI is built for Muslims of all backgrounds, including lifelong practitioners, new converts, students of Islamic knowledge, and those preparing for Hajj or Umrah.

Most Islamic apps provide separate tools, but NurGuide AI combines everything into one platform.

It includes an AI-powered chatbot trained on Quran and Hadith (6,236 verses + 24,000+ Hadith references) and features zero-knowledge privacy, meaning your conversations remain private.

The chatbot is trained on authentic Islamic sources including the Quran and Hadith collections.

When you ask a question, it cross-references these sources to provide fast, structured, and citation-based answers, specifically designed for Islamic guidance.

NurGuide AI is free to download on both the App Store and Google Play.

Core features are available after free account registration, with optional premium features depending on future updates.

NurGuide AI includes 20+ Islamic tools, such as:

  • AI Islamic Chatbot (100+ languages)
  • Full Quran with audio & translation
  • Hajj & Umrah step-by-step guide
  • Prayer times (GPS-based)
  • Qibla compass
  • Tasbeeh counter
  • Masjid finder
  • Dua & Adhkar collection
  • 99 Names of Allah
  • Hadith collections
  • Surah Al-Kahf for Fridays

Yes. The app includes a complete Quran reader with Arabic text, translations, and audio recitation.

You can also access simple Tafsir-style reflections for better understanding.

It provides a step-by-step pilgrimage guide from Ihram to Farewell Tawaf.

Includes:
  • Authentic duas
  • Arabic + translation
  • Tawaf & Sa'i counters
  • Guidance for Mina, Arafat, Muzdalifah

Some features work offline like:
  • Quran reading
  • Saved content
  • Local tools
But features like:
  • AI chatbot
  • Prayer time updates
  • Masjid finder
require internet.

Yes. NurGuide AI uses Zero-Knowledge Architecture, meaning:
  • Your chats are NOT stored on servers
  • No one can read your conversations
  • Everything stays on your device

No. Never.

NurGuide AI does not sell or share user data with third parties.

Yes. You can ask fiqh, personal, and spiritual questions safely, because your data is processed locally and remains private.

Yes. Answers are based on:
  • 6,236 Quranic verses
  • 24,000+ Hadith references
Each response is cross-verified with Islamic sources.

Yes, NurGuide AI is designed as a learning companion, not a fatwa replacement.

Users are encouraged to consult scholars for complex matters.

Unlike apps that only offer prayer times or Quran reading, NurGuide AI combines:
  • AI Islamic guidance
  • Full Islamic toolkit
  • Privacy-first system
  • Hajj & Umrah complete guide

ChatGPT is general AI, while NurGuide AI is:
  • Trained on Quran + Hadith
  • Provides Islamic-specific responses
  • Includes verified citations

Because it combines everything into one unified Islamic platform:
  • Prayer times
  • Quran
  • Dua
  • Tasbeeh
  • AI guidance
  • HAJJ & UMRAH
  • and more...

Yes. It is designed for first-time pilgrims, with a complete beginner-friendly guide from start to finish.

Yes. It includes authentic Arabic duas with translation and transliteration for every step of Hajj and Umrah.

Available on: Search: "NurGuide AI"

Yes. It is fully supported on iPhone, iPad, and Android devices.